1. Introduction
These terms of use ("Terms") govern your access to and use of the Prime Energy UK website. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use the site.
2. About us
This website is operated by Prime Energy UK, a TrustMark-approved installer based at Office 27 Lythgoe House, Manchester Road, Bolton, BL3 2NZ. You can contact us at info@primeenergyuk.com or on 0800 001 6077.
3. Use of our website
You agree to use this website only for lawful purposes. You must not:
- Use the site in any way that breaches applicable law or regulation;
- Submit false, inaccurate or misleading information through our forms;
- Attempt to gain unauthorised access to the site, its server, or any connected systems;
- Introduce viruses, malware or other harmful material;
- Use the site to transmit unsolicited or unauthorised advertising.
4. Eligibility & grant information
Information on this website about the Warm Homes Local Grant, the ECO4 scheme and other funding routes is provided for general guidance only. Eligibility for any grant is determined by the relevant scheme administrator or local authority, and is subject to their criteria and available funding.
Submitting an eligibility form does not guarantee that you will qualify for, or receive, any grant or installation. We will assess your eligibility free of charge and confirm what funding, if any, may be available to you. We make reasonable efforts to keep grant information accurate and up to date but do not warrant that it is complete or error-free.
5. Intellectual property
All content on this website — including text, graphics, logos, and design — is owned by or licensed to Prime Energy UK and is protected by copyright and other intellectual property laws. You may view and print content for your own personal, non-commercial use only. You may not reproduce, distribute or exploit any content without our prior written permission.
6. Links to other sites
Our website may contain links to third-party websites, including government and scheme-administrator pages. These links are provided for your convenience. We have no control over, and accept no responsibility for, the content or practices of those sites.
7. Limitation of liability
This website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we exclude all warranties and shall not be liable for any loss or damage arising from your use of, or inability to use, this website, or from reliance on any information it contains. Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under law.
8. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your personal data.
9. Changes to these terms
We may revise these Terms at any time by updating this page. You are expected to check this page periodically; your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
10. Governing law
These Terms are governed by and construed in accordance with the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact us
If you have any questions about these Terms, please contact us:
- Email: info@primeenergyuk.com
- Phone: 0800 001 6077
- Post: Office 27 Lythgoe House, Manchester Road, Bolton, BL3 2NZ